Privacy Policy

Privacy Policy

Introduction

Welcome to https://plumbing-and-hvac-services-pronto-plumbing.hotscoop.net! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we handle your information when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our website linked to this policy.
  3. You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services. The data collected includes:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions securely.
  • Financial Information: Savings, investment, or banking information (if shared) for financial services.
  • Purchase Information: Product/service preferences, order history, and purchase details.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your smartphone or tablet.
  • Location Data: Geographic coordinates and location-based services data.
  • Feedback: Your responses to surveys, reviews, and comments on our platform.
  • Social Media Information: User profiles, posts, and interactions when you connect with us on social media platforms.
  • Product Information: Details about the products you show interest in or purchase from our e-commerce platform.

We collect this data through various methods: user input forms, account settings, browsing behavior, analytics tools, cookies, and third-party data providers.

Cookies

Cookies are small text files stored on your browser to enhance your experience and provide insights for improvement. We use cookies categorized as:

  • Strictly Necessary: Essential for website functionality and navigation.
  • Preference: Remember user preferences and settings.
  • Analytics: Track site usage and gather analytics data.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, as per legal requirements, or until you request its deletion. Once the retention period expires or upon your request, we securely delete or anonymize the data to prevent re-identification.

Security Measures

We prioritize the security of your personal data and implement robust safeguards:

  • Encryption: We use encryption protocols for data transmission and storage to protect sensitive information.
  • Secure Processing: Our third-party service providers adhere to strict security standards to ensure the safety of your data during processing.

Children’s Privacy

We are committed to protecting children’s privacy. Our services do not knowingly collect or solicit personal data from individuals under 18 years old. If you believe we have collected such data, please contact us immediately at the details provided below.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal data under specific circumstances.
  • Restriction: Limit the use of your data for processing while we verify or dispute inaccuracies.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data based on legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or submit a request, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding your data, please reach out to us:

We value your trust in our company, and this Privacy Policy demonstrates our commitment to protecting your privacy throughout your interaction with us.